Privacy Policy

Since its establishment, AICHI ELECTRIC WORKS CO., LTD. (the "Company") has strived to gain trust of the shareholders, sales partners, suppliers, and local residents and to be an upstanding company based on the fundamental principle of "contributing to society by providing excellent products and technologies, while promoting the growth and prosperity of the company and its employees."

In addition to realizing this philosophy, we recognizes the importance of personal information and believes ensuring the protection thereof is an indispensable requirement. To that end we implements the following initiatives and has established a privacy policy regarding the handling of personal information the Company acquires and appropriately implements the privacy policy. Unless specifically prescribed in this Privacy Policy, each of the terms shall be in accordance with the provisions of the Act on the Protection of Personal Information of Japan (the "Personal Information Protection Act").

1. We stipulate regulations on the management and protection of personal information we possess, and endeavour to properly manage and protect personal information by improving our organizational structure.
2. Upon handling personal information, we will specify the purpose of use, and we shall not handle personal information beyond the scope of the specified purpose of use without obtaining the consent of the individual.
3. When acquiring personal information or making any changes to the purposes of use, we shall inform the individual of or publicize the purposes of use or the changed purposes of use. We appropriately acquire personal information and do not acquire personal information by deception or other unlawful means.
4. Personal data is kept accurate and up to date, and measures are taken to prevent unauthorized access, loss, destruction, tampering, leakage, and the likes of personal data.
5. When delegating the handling of personal data to any outside delegate, we shall obligate the delegate by contracts to prevent leakage and unauthorized sub-delegation of information and shall implement appropriate management.
6. Personal data is not provided to third parties without obtaining the consent of the individual in advance.
7. If an individual wishes to confirm, correct, add, delete, or stop the usage of the retained personal data through our contact centre, we will promptly take measures in response to a reasonable extent.
8. In addition to complying with the laws and regulations and norms applicable to personal information, we continually maintain, inspect, and improve our efforts and protection stated in the above paragraphs.

AICHI ELECTRIC WORKS CO., LTD.
CEO and President Kunihiro Komaki

Our products or services may have individual privacy policies, in addition to or separate from this Privacy Policy, which provide detailed information regarding the handling of personal information of customers, business partners, employees, and the like. If there are any discrepancies between this Privacy Policy and the individual privacy policy, the individual privacy policy shall prevail.

The Company uses the following personal information within the scope of the purposes set out in the following items. 

1. Information of customers
(1) To contact, engage in business negotiations and meetings, and perform contracts in order to examine and conduct transactions
(2) To deliver products based on the information entered when the product was ordered
(3) To deliver a substitute and a repaired product, dispatch constructors, and the like as support for repairs, maintenance, and after-sales service of products
(4) To analyse information such as purchasing history, browsing history, and the like and distribute information related to products, services, and the like that match a customer's preferences
(5) To introduce information related to products, services by our company
(6) To collect and analyse information such as market research for the purpose of enhancing the quality of, developing, and improving our products and services
(7) To record the contents of the inquiries and consultations and the Company's response and use the records to improve our future services and confirm the Company's status of responses to customers
(8) To manage factory tours, seminars, trips, and the like such as ascertaining the number of participants and sending announcements
(9) To reply and take measures in response to the various inquiries submitted by inquiry forms on the "Contact" page of our website
(10) To contact persons who have purchased a product or persons who use a service regarding the suspension of use or returning of the product or a suspension of use of the service in order to comply with laws and regulations, ordinances, and other restrictions such as in response to recalls

2. Information of related persons which we came into contact within the course of business such as contact persons of business partners
(1) To contact, engage in business negotiations and meetings, and perform contracts in order to examine and conduct transactions
(2) To collect and analyse information such as market research and make suggestions for the purpose of enhancing the quality of, developing, and improving our products and services
(3) To manage factory tours, seminars, and the like such as ascertaining the number of participants and sending announcements
(4) To disseminate corporate information and engage in public relations
(5) To reply and take measures in response to the various inquiries submitted by inquiry forms on the "Contact" page of our website

3. Registered information of members of webpages
(1) To make suggestions such as by sending direct mail on related products and related services based on data registered in websites
(2) To take measures in response to inquiries submitted to websites
(3) To analyse information such as purchasing history, browsing history, and the like and distribute information related to products, services, and the like that match a customer's preferences
(4) To collect and analyse information such as market research for the purpose of enhancing the quality of, developing, and improving our products and services
(5) To contact persons who have purchased a product or persons who use a service regarding the suspension of use or returning of the product or a suspension of use of the service to in order to comply with laws and regulations, ordinances, and other restrictions such as in response to recalls

4. Information about recruitment applicants
(1) To provide recruitment applicants (including internships) with schedules for recruitment interviews and information on recruitment events
(2) To decide whether to accept or reject a recruitment applicant and to make contact regarding the results thereof

The Company will not disclose or provide personal data to a third party without obtaining the consent of the individual except when it falls under any of the following cases.

(1) When the disclosure or provision of personal data is conducted in accordance with laws or regulations

(2) When the disclosure or provision of personal data is necessary for the protection of the life, body, or property of an individual and when it is difficult to obtain the consent of the individual

(3) When the disclosure or provision of personal data is especially necessary for improving public health or promoting the sound growth of children and when it is difficult to obtain the consent of the individual

(4) When the disclosure or provision of personal data is necessary for cooperation with a state organ, a local government, or any party delegated by either a state organ or local government to execute processes prescribed by laws and regulations and when obtaining the consent of the individual is likely to impede the execution of those processes

(5) When the third party receiving personal data is an academic research institute or the like, and the third party needs to handle the personal data for the purpose of academic studies (including cases when a part of the purpose for handling the personal data is for academic studies, and excluding cases where the purpose entails the risk of unjustly infringing the rights and interests of any individual)

(6) When providing the personal data to a delegate within the scope necessary to perform business (please refer to "Contracting the handling of personal data" below)

(7) When personal data is provided upon succession of business due to a merger, company split, transfer of business, or other such case

The Company may delegate to a third party all or a part of the business regarding handling personal data to the extent necessary to achieve the purposes of use of personal data. In this case, the Company will, for the safe management of personal data by the delegate, in addition to choosing an appropriate delegate, conduct necessary and appropriate supervision over the delegate such as executing an agreement regarding confidentiality and protection of personal information with the delegate and confirming how personal data is handled by the delegate.

The Company retains the acquired personal information for as long as it is necessary to achieve the purposes of use or if it is necessary to comply with the obligations under applicable laws and regulations and the like.

Technologies called cookies and web beacons are used on our website to make it more convenient for customers to use.

A cookie is a small information file written onto a customer's PC to make exchanges between the customer's PC and our website.

A web beacon is a technology for analysing and collecting statistics of website access status and the like of a website by using the information written in cookies.

The Company does not use any of this information and technologies for purposes other than for statistical understanding and analysis of browsing conditions, improving the convenience of websites, and distributing advertisements.

Customers may stop the use of cookies in their browser (browsing software) settings; provided, however, in such case customers may become unable to use part of the services.

In addition to taking necessary and appropriate measures to prevent the leakage, loss, or damage of personal data and other such measures for the safe management of personal data, the Company endeavours to improve such measures. Upon making the employees of the Company handle personal data, the Company conducts necessary and appropriate supervision over the employees of the Company for the safe management of the personal data. 

The Company takes the following safety management measures for the safe management of the acquired personal data.

(1) Formulation of basic policies

(2) Preparation of rules regarding the handling of personal data

(3) Organizational safety management measures (improving our organizational structure to take safety management measures, operating in accordance with the rules regarding the handling of personal data, preparing means to confirm how personal information is handled, preparing systems to take measures in response to cases such as leakage, and ascertaining how personal information is handled and revising safety management measures)

(4) Human safety management measures (such as educating employees)

(5) Physical safety management measures (managing the areas personal data is handled in, preventing theft and the like of devices, electronic media, and the like, preventing leakage when carrying electronic media, etc., and deleting personal data and destroying devices, electronic media, and the like)

(6) Technical safety measures (restricting access, identifying and authorizing people who access, preventing externally originating unauthorized access and the like, and preventing leakage and the like upon the use of information systems)

(7) Ascertainment of external environment (implementing safety management measures after ascertaining the systems regarding the protection of personal information of the country or area that personal data is retained in)

We use Google Analytics provided by Google LLC to ascertain and analyse the status of visits to the webpages of our website and to use the information as a reference for providing content that better matches the interests of users who visit our website. Google Analytics collects, records, and analyses information regarding access to the webpages of our website by using cookies. The details on how the access information is collected and used by Google LLC are prescribed in the Google Analytics Terms of Service and the Google Privacy Policy.

The use of Google Analytics may be prevented by downloading, installing and setting up the "Google Analytics Opt-out Browser Add-on."

Google Analytics Terms of Service 

Google Privacy Policy 

Google Analytics Opt-out Browser Add-on 

1. Please contact the department in charge of the personal information provided to the Company for requests for disclosure, correction, suspension of use, deletion, or the like regarding the information thereof.

We will take measures under the Personal Information Protection Act in response to such cases only if the person can confirm that he or she is the individual concerned or an authorized representative.

2. For any inquiries about the protection of personal information in general, or if you do not know the department in charge, please contact the Headquarters Administration Department (TEL: 81(0)568-68-8301; Email address: inf@aichidnk.com).

The Company may change, amend, add to, or delete the contents of this Privacy Policy from time to time in response to changes to laws and regulations, business-related requirements, and the like. If we make any substantial or material changes to this Privacy Policy, we will inform you of that effect on this page and, if necessary, will contact you by a method that enables you to become aware of those changes.